Shipping policy

Shipping Policy:

Thank you for choosing FlowerStreet.ae for your flower delivery needs! We're dedicated to ensuring your floral arrangements arrive fresh and beautiful. Please review our shipping policy below:

  1. Delivery Options:

    • Flower Delivery Options: We offer both Same-Day Delivery and Customized Delivery Times. Orders placed before [10:00pm] will be eligible for same-day delivery. Customers can also specify their preferred delivery time, and we will strive to accommodate it.

  2. Operating Hours:

    • We're here for you round the clock 27/4, ready to fulfill your flower delivery requests. Whether it's day or night, FlowerStreet.ae is at your service.
    • Orders can be conveniently placed 24/7 through our user-friendly website or by phone.

  3. Delivery Area:

    • Our flower delivery service currently covers Dubai, UAE.

  4. Delivery Charges:

    • Delivery charges are determined based on the delivery location and the urgency of the order. You can view the applicable delivery charges during the checkout process.

  5. Order Processing:

    • We pride ourselves on prompt order processing. For same-day delivery, please ensure your order is placed before [10:00pm].

  6. Freshness Guarantee:

    • Your satisfaction is our priority. We guarantee the freshness and quality of our flowers upon delivery. Should you have any concerns, please reach out to us immediately for assistance.

  7. Recipient Availability:

    • It's important to ensure someone is available to receive the delivery at the specified address. In the event the recipient is unavailable, we'll make efforts to contact them to arrange an alternative delivery time. Please note, additional charges may apply for re-delivery.

  8. Special Instructions:

    • Feel free to provide any special delivery instructions during checkout. While we'll do our best to accommodate these requests, please understand that not all instructions may be feasible.

  9. Delivery Confirmation:

    • Rest assured, once your flower delivery has been completed, you'll receive a confirmation email or SMS notification.

  10. Contact Information:

    • Have questions about shipping or delivery? Our friendly customer service team is here to help. You can reach us at flowerstreetdubai@gmail.com, Call/WhatsApp +971504954437.

By entrusting FlowerStreet.ae with your flower delivery needs, you agree to adhere to the terms and conditions outlined in this shipping policy. Thank you for choosing FlowerStreet.ae – we're honored to be your go-to flower delivery service!